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Eastern Paintball Supplies, LLC makes it easy for you to order! 

                         *Quickest way to order!

Credit Card Policy-

  • Due to the recent interest rate raise on credit cards, it is our policy to charge 2% surcharge for all credit card.
  • If you have a question about your charge, CALL US FIRST.  We will issue the credit, DO NOT CHARGEBACK, this only cost us money, which in turn will raise our prices.  If you chargeback items in your possession, Eastern Paintball Supplies, LLC and its affliates will prosecute you to the fullest extent of the law. 
  • Billing and shipping address must be the same.  We have address verification on the credit card, as well as other security measures to prevent credit card fraud.  Anyone committing fraud will be prosecuted to the fullest extent of the law.
  • We accept Mastercard, Visa, and Discover cards.      **   EPS Prefers Discover! **
  • Uncollected amounts will be turned over to a credit collection agency, and reported to the proper credit history bureaus.

COD Policy-

  • CODs are only shipped with an accompanying credit card.
  • Just shipping will be charged to your credit card if packages are not accepted for ANY reason!
  • No orders over 600 are accepted as CODs.

Shipping Policy-

  • We ship via United States Postal Service, UPS, and Fed-Ex.  ** USPS is our preferred carrier **
  • Leave plenty of time for an item to ship, once it leaves our warehouses, it is the BUYERS responsiblity.
    We will assist you in anyway possible if a shipment is lost.  Please contact us after a reasonable time has passed.
  • Overnight or rush orders must be called in by 12:00pm.
  • Heavy items will be shipped ground unless specified by the customer.
  • We do not make money off of shipping.  Unlike other companies, THERE ARE NO HANDLING FEES!
  • If you want a shipping quote, send us your state and zip code along with the products you wish to order.

Return Policy-

  • All returns must be either called in or emailed to us for a return authorization number.  No package will be accepted without this number!
  • Items must be NEW and in resellable condition.  Some returns are subject to a 15% restocking fee
  • Paintballs are not returnable.  If you have damaged paintballs, appropriate forms will be filled out for investigation
  • Items are not returnable 14 days after purchase. 
  • All items are new, unless noted.  They come with various manufacturers warranties.  Please check your packaging material.  If you have questions on your products, feel free to call us!  We support our products, knowledgable staff is on hand to help you trouble shoot products!
  • All shortages on shipping must be reported with 24 hours upon arrival of your packages.  Eastern Paintball Supplies goes to great length to insure your package is not damaged and shipped with the appropriate content.

Eastern Paintball Supplies, LLC
223 East Main Street
Branford, CT 06405
1-888-4-EPS-LLC

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